Social Service Providers

Social Services Professionals

Our Approach
Our approach is simple: We help social service organizations manage and train staff, employees, and clients on diversity issues without blame, fault or guilt. We understand that people are doing the best they can with what they have. Yet we encourage them to examine themselves, explore other cultures, and become allies for others.

Social service providers sometimes get confused about their role and try to direct families instead of providing them with tools, new approaches and resources that allow families to drive their own success no matter how they define it. Cultural competence, equity and equality and systems navigation have to be in the fore front of our minds as we work with families.

We help social service professions to move people's behaviors not by pushing them or making them feel guilty. We will help you dissect, analyze, and making meaning of the issues that challenge us in a fair, balanced way that people can hear and understand. We motivate individuals to create something collaboratively.

All Human Behavior is Goal Directed
All human behavior is goal directed which means that people do what they do because they believe that it is helping them reach a goal. We help get things in order when the organization's goals differ from personal goals and old behaviors don't work any longer.

We Love Bigots, Racist, and Homophobic People
We know that people are not born hating others. We have been taught to hate. This provides us with an opportunity to re-educate those that have been miseducated. People truly can learn, change and grow. This process takes time, energy, and humbleness to see their point of view to help them create new and better behaviors.

Attitude is Not Just an Emotion
I have heard people say that your attitude is more important than skill or ability. I would like you to think about an attitude as a side effect of something more profound. When people get what, they want they have a good attitude. When they are denied, they have a bad attitude. When their goal is achieved, their attitude improves. Goals drive attitudes and attitudes are side effects of goals. We have to be clear about professional and personal goals. We help clear the air to create a healthy organizational climate, increasing performance and customer service.

Social Services continuing educational services

Need continuing education services on your terms? Look no further.

Do your employees need some help?

Women in the workplace, cultural differences, racism, hetero-sexism and new immigrants can be difficult issues for staff to deal with and understand. When we have not grow up with or even had to think about these issues we often make mistakes when we experience diversity in the workplace.

We can only improve.
There is nowhere but up from here. When are we ready to change? When we are no longer able to achieve our goals. When working with difficult or challenging individuals we help them transform their old behaviors, mindsets and attitudes by facilitating their discovery of new and enriching goals.

Disciplinary Action.

Often as we are learning about diversity issues there may be employees that need more attention and individualized lessons. We offer one on one training and coaching. Our work allows individuals the chance to assess their personal values, organizational values and create action plans for personal and professional growth. These sessions are about 3 hours, via Skype, Online Learning and Online assessments.

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Personal Growth.

How do I find my blind spots, I look for them. It is not our fault what we learned or did not learn about others growing up. Our parents given the tools they had available to them did the best they could with what they had. They were able to share their version and perspectives of the world that often had bias and jaded paradigms. When we get older it becomes our responsibility to search for the truth and expand on everything given to us. These sessions are designed to create more cultural competence on a number of issues.

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Sensitivity Training/Coaching

3 Hours Sensitivity Training/Coaching
How do I find my blind spots? I look for them. It is not our fault what we learned or did not learn about others growing up. Our parents given the tools they had available to them did the best they could with what they had. They were able to share their version and perspectives of the world that often had bias and jaded paradigms.

This session will include:
Course Syllabus
Course Link: Sensitivity Training 102
Sample Assessment

As we get older, it becomes our responsibility to search for the truth and expand on everything given to us. These sessions are designed to create more cultural competence on a number of issues.

When the student is ready...

There are only 3 reasons to call on us:

Back Breaking work.

We have to break the back of Racism, Sexism and Oppression. The only way we can do this is with Love and Understanding. Blame, Fault and Guilt never move people in a positive direction as a matter fact it actually creates faster, stronger and more effective haters of equity and justice.

Andre guides these conversations with humility, honesty and humor. Our purpose is to reconnect people to the Dignity and Honor in Being Human.

Request a Training Session.

To serve you and your organization best, please complete the form. This will allow us to plan and create a program that meets your needs and leads your staff towards your organization’s diversity and cross-cultural competency goals. online sensitivity training sensitivity training classes sensitivity training activities sensitivity training video cultural sensitivity training.

We Love Bigots, Racist, and Homophobic People
We know that people are not born hating others. We have been taught to hate. This provides us with an opportunity to re-educate those that have been miseducated. People truly can learn, change and grow. This process takes time, energy, and humbleness to see their point of view to help them create new and better behaviors.

Andre Koen: Minnesota Human Resources Training, Cultural Sensitivity, Cultural Competence, Diversity And Inclusion Trainers.

Our approach is simple: We help Government and Educational organizations manage and train staff, employees, and clients on diversity issues without blame, fault or guilt.

We understand that people are doing the best they can with what they have. Yet we encourage them to examine themselves, explore other cultures, and become allies for others.

We work to move people's behaviors not by pushing them or making them feel guilty. We dissect, analyze, and making meaning of the issues that challenge us in a fair, balanced way that people can hear and understand. We motivate individuals to create something collaboratively.